Homeoffice Customer Support Associate
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About Our Client
Based in Washington, D.C., the hiring company is a fast-growing software company and is a leading provider of workflow software and information services for government affairs professionals across various markets. The company allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government.
The hiring company provides mission-critical solutions to public affairs professionals globally and serves over 2,000 customers, including over 50% of the Fortune 100. The company recently acquired Capitol Canary, a market leader in grassroots advocacy software.
About The Role
As a Customer Support Associate, you will be responsible for resolving customer queries, recommending solutions, and guiding product users through features and functionalities. This role requires excellent communication and troubleshooting skills.
What You’ll Do
About You
About the Customer Success Team
Our Work Environment
Compensation Structure:
Benefits: