Remote- und Homeoffice Jobs in Genf

Hybrid Specialist Technical Product Support (80-100%)

SIX · Genf, Genf, Switzerland · Hybrid

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Job description:

As a Technical Product Support Specialist, you can expect a varied range of tasks in which you can continually expand your specialist knowledge. You are the first point of contact for all technical issues of SIX Swiss Exchange participants.
As a 1st and 2nd Level Support Specialist, you will support and advise existing and new participants in the creation, maintenance and operation of their stock exchange trading and reporting applications as well as their network connections. If you are suitable and interested, you will have the opportunity to work on projects in Zurich or to expand and develop customer relationships in technical account management meetings in Switzerland.
To complement our team, we are looking for a customer-focused, reliable individual who is keen to contribute to a world-leading and technologically advanced securities exchange.

What You Will Do
  • technical / IT support and consulting for our exchange participants in the areas of trading interfaces and network connections
  • analyzing and tracking internal and external IT / business problems and working out possible solutions to problems with the help of our Test Lab
  • verifying the availability of the trading system as well as acceptance tests during the introduction of releases and infrastructure changes
  • conducting and following up on technical account management meetings with IT bank representatives
  • willingness for periodic on-call duty
What You Bring
  • completed IT training or higher specialist banking training
  • first professional experience with advantage in the banking or stock exchange trading environment
  • solid IT knowledge in Linux / Windows systems as well as knowledge in programming (e.g. C++, Java, Python, scripting), network technologies including 2-factor authentication
  • quick comprehension and analytical thinking skills as well as customer-oriented personality
  • very good written and spoken English and French

Gepostet am 9. Sept. 2023.