Remote Salesforce Project Manager

About Our Client

The hiring company provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. The company is committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

Their Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Their technology detects and captures objective details, decodes evidence in real-time, and delivers investigative leads into the hands of those who matter.

While safety is a serious business, the company fosters a supportive team optimizing the remote experience to create strong and fun relationships even when physically apart. The team thrives in a positive and inclusive environment, where a bias towards action is rewarded. The hiring company is headquartered in Atlanta and operates nationwide.

The Role

The hiring company is seeking a motivated and detail-oriented Salesforce Project Manager to join the Business Systems team. As the Salesforce Project Manager, the successful candidate will play a pivotal role in leading and managing projects within the hiring company's Salesforce ecosystem. The ideal candidate will possess a strong background in project management, with experience managing multiple priorities simultaneously.

At the core of the company's operations, the Salesforce system serves as a central hub, influencing every department, be it Sales, Support, or the orchestration of field technician activities through Salesforce Field Services. Anticipate not just navigating, but actively contributing to shaping this dynamic landscape, propelling every facet of the business to unprecedented heights, and executing on the company's aggressive 2024 roadmap and beyond.

How you'll make an impact:

• Develop and execute project plans for Salesforce initiatives, ensuring alignment with organizational goals.
• Manage all phases of the project lifecycle, from kickoff to completion, ensuring on-time delivery of solutions.
• Serve as a primary point of contact for internal stakeholders and external vendors, providing regular updates on project status, risks, and issues.
• Work closely with business analysts and stakeholders to define project scope, objectives, and requirements.
• Identify and assess potential risks and issues, developing mitigation strategies to ensure project success.
• Assist the Business Systems Product Manager and Sr. Director of Salesforce Engineering in quarterly and annual planning activities.
• Conduct testing to guarantee the reliability and performance of solutions.
• Provide training and create comprehensive documentation to support successful adoption from end users.

We're looking for people with:

• Bachelor's degree in Business, Information Technology, or a relevant field with 5+ years of experience.
• Proven experience as a Project Manager, with a focus on Salesforce-related projects.
• Excellent communication, collaboration, and leadership skills.
• Familiarity with agile development methodologies.
• Experience with JIRA, Asana, or other project management tools.
• Experience with Salesforce Field Service Lightning, Experience Cloud / Service Cloud preferred.
• Project Management Professional (PMP) Certification preferred.