Hybrid Technical Support Customer Service
AppleOne Employment Services · Winter Springs, FL, Vereinigten Staaten Von Amerika · Hybrid
Details zum Jobangebot
As a Technical Support Customer Service Representative at our client's esteemed medical device manufacturing company, you will play a crucial role in ensuring the satisfaction of our clients by providing timely and effective technical assistance. You will be the first point of contact for customers, addressing their inquiries and concerns related to our cutting-edge medical devices.
This role demands a customer-centric mindset, technical proficiency, and excellent communication skills.
PREFERRED SKILLS AND/OR EDUCATION:
$20/hour
M-F, 8am to 5pm
100% onsite, Winter Springs, FL 32708
APPLY NOW!
#1115
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf]]>
This role demands a customer-centric mindset, technical proficiency, and excellent communication skills.
PREFERRED SKILLS AND/OR EDUCATION:
- Previous Customer Support Experience: Prior experience in a technical customer support role, especially within the healthcare or medical device industry.
- Multilingual: Proficiency in multiple languages to support a diverse customer base.
- Certifications: Relevant certifications in technical support or customer service.
- Software: Proficient use of Salesforce and MS Office Suite
- Customer Assistance: Respond to customer inquiries and issues via phone, email, or chat in a prompt and professional manner. Troubleshoot and resolve technical problems related to our medical devices.
- Documentation: Maintain detailed records of customer interactions, technical issues, and resolutions. Contribute to the development of a comprehensive knowledge base.
- Collaboration: Collaborate with cross-functional teams, including product development and quality assurance, to escalate and resolve complex technical issues.
- Continuous Improvement: Provide feedback on common technical issues to contribute to continuous improvement of products and services.
$20/hour
M-F, 8am to 5pm
100% onsite, Winter Springs, FL 32708
APPLY NOW!
#1115
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf]]>
