Hybrid Consumer Loan Processor, Operations Center, Onalaska WI
Altra Federal Credit Union · Onalaska, WI, Vereinigten Staaten Von Amerika · Hybrid
Details zum Jobangebot
Key Responsibilities
- Perform all aspects of direct consumer loan processing, including the processing and funding of high priority loans within promised timeframes.
- Monitor LOS system queues to draft all types of direct consumer loan documents for completion.
- Process, fund and disburse all new direct consumer loans.
- End-of-day closing procedures, which includes balancing the national branch and securing checks and confidential data in the vault.
- Catch and fix errors on loan applications, problem solve, resolve issues, and provide mentoring to co-workers as needed.
- Provide assistance and backup to all other consumer lending personnel, as needed.
- Build and maintain solid and positive professional relationships with sales, underwriting, processing, and closing staff.
- Qualified candidates will be required to have a High School diploma, GED or HSED and one (1) month to one (1) year of similar or related experience. Consumer Loan Processors have a solid understanding of credit union policies, systems, documents, NCUA regulations, and other laws pertaining to consumer lending. The ability to make sound decisions and solve difficult problems effectively with a proven ability to prioritize, multi-task, and work independently to meet strict deadlines is a must.
- This position it full time, 40-hours a week Monday through Friday between the operating hours of 8:00 a.m. and 5:30 p.m. and an occasional Saturday from 8:00 a.m. to Noon. The Consumer Loan Processor position is located at the Operations Center, in Onalaska WI, however, work from home / remote work opportunities are available after 3-6 months of employment once successfully completing all position-specific training and demonstration of consistent and satisfactory work performance.
- Competitive starting rate of $17.00/hour, depending on experience.
- When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam.
- Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options
- Up to a 6% Employer-matched 401(k) + additional 3% employer contribution
- Paid time off, volunteer time off, and your birthday off (paid)!
- Employee-only perks and discounts
- Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!
- Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University!
- An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.
- An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, and even a Fitbit for all employees on Day 1!
We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!
Experience Required
- At least one (1) month to one (1) year of similar or related experience is required.
- High School or GED or better