Homeoffice Customer Service Agent - Remote
Talentify.io · Vereinigte Staaten von Amerika, Vereinigten Staaten Von Amerika · Remote
Details zum Jobangebot
Employer Industry: Transportation and LogisticsWhy Consider This Job Opportunity
- Competitive base salary
- Opportunities for career growth within the organization
- Health, vision, and dental insurance options
- 401(k) plan
- Wellness program
- A great place to work with a terrific culture
- Respond to customer inquiries and maintain customer accounts according to specific guidelines and procedures
- Research information to solve customer service problems
- Document and record monthly activities for period end reporting
- Provide work coverage for other employees' absences when necessary
- Perform other duties as assigned by department Supervisor and/or Manager
- Knowledge of customer service practices and administrative procedures
- Accurate data entry is a necessity
- Must be able to multitask
- Must be proficient in the use of standard office software applications
- Must have excellent communication skills (written and verbal)
- Knowledge of warehouse management system SAP is a plus
- Availability for occasional short shift on Saturday or Sunday
- Availability for coverage time from 10am-7pm
- Exemplary customer service skills are required
- Must be a self-starter with common sense, a professional attitude, and strong problem-solving abilities
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