Remote Customer Service Advisor - Remote
Talentify.io · Vereinigte Staaten von Amerika, Vereinigten Staaten Von Amerika · Remote
Details zum Jobangebot
Employer Industry: Home Improvement ProductsWhy Consider This Job Opportunity
- Salary up to $38,000 annually
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package for full-time salaried positions
- "Work from home" equipment provided
- Eligibility for annual Short Term Incentive plan
- Positive and collaborative work environment
- Handle inquiries through various digital touchpoints such as voice, live chat, email, and social media
- Provide personalized support for consumer inquiries including troubleshooting, warranty orders, and sales orders
- Collaborate on solutions to improve consumer experience and company processes
- Achieve quality assurance, productivity, and sales target goals
- Stay updated on product changes, new promotions, and training sessions
- High School Diploma/GED required; College Degree preferred
- 1-2+ years of experience in Customer Service and/or related fields
- Digitally savvy with proficiency in Microsoft Office
- Excellent communication skills, both written and verbal
- Must be able to work flexible hours
- Interest in DIY home repair/home plumbing products
- Bi-lingual proficiency
- Forward thinker, innovative, and passionate about helping people
- Self-motivated, proactive, and has a high sense of urgency
- Strong problem analysis and solving skills
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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