Remote Remote Ticketing Agent
Tranquil Trails Travel · Dallas, TX, Vereinigten Staaten Von Amerika · Remote
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Job Title: Remote Ticketing AgentCompany Name: Dreamscape Destinations
Job Type: Full-Time
Company Overview:
Welcome to Dreamscape Destinations, where we transform dreams into reality through extraordinary travel experiences. As a company dedicated to providing unparalleled service and unforgettable adventures, we invite you to join us on our journey to redefine the world of travel. If you're passionate about travel and dedicated to delivering exceptional service, become part of our team today.
Position Summary:
Dreamscape Destinations is seeking a Remote Ticketing Agent to join our team. In this role, you'll be responsible for assisting clients with ticketing services, including booking flights, issuing tickets, and providing support for travel-related inquiries. If you have strong communication skills, attention to detail, and a passion for delivering exceptional service, we want you to be a part of our team.
Key Responsibilities:
- Serve as the primary point of contact for clients, assisting with flight reservations, ticketing, and travel inquiries.
- Coordinate flight bookings, ensuring accuracy and efficiency in the ticketing process.
- Provide assistance to clients with ticketing-related questions or issues, offering prompt and effective solutions.
- Liaise with airlines and travel partners to confirm bookings, resolve discrepancies, and ensure client satisfaction.
- Maintain accurate records of flight bookings, expenses, and client information.
- Collaborate with team members to support the overall success of the department and ensure a positive client experience.
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and career advancement.
- Travel perks and discounts on vacation packages, accommodations, and more.
- Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
- Previous experience in customer service, ticketing, or a related field is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
- Proficiency in using office software and online reservation platforms.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Flexibility to adapt to changing priorities and client needs.
