Hybrid ServiceNOW Developer / Admin (Pref Local to DC and Pref to have Active clearance )
Dice · Washington, DC, Vereinigten Staaten Von Amerika · Hybrid
Details zum Jobangebot
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Protos IT, is seeking the following. Apply via Dice today!Job Title: ServiceNow Developer / Admin
Location: Remote (needs to be in the Greater DC Area)
Duration: 6 + Months C2H
Remote with some travel to DC, San Francisco, Chicago, and New York
REMOTE, but needs to be in the Greater DC Area
Primary Responsibilities
Develop ServiceNow custom applications using declarative app engine
Provide expert configuration of ServiceNow through systems development lifecycle
Provide unit testing of implementation
Support development in Agile framework.
Support requirements discussions with internal and external stakeholders and third-party contributors
Provide subject matter expertise for ServiceNow for the enterprise
Basic Qualifications
Bachelor's degree and 4+ years of ServiceNow hands on experience. May consider additional years of experience in lieu of a degree.
Must have hands on ServiceNow development experience across multiple modules
Familiarity with organizational change management
Ability to support multiple projects simultaneously
Knowledge of Agile/Scrum concepts
Knowledge of ITIL concepts
Experience working in a highly matrixed organization
Attention to Detail: is thorough when performing work and conscientious about attending to detail.
Demonstrates a high degree of customer service and team work. Works well with clients and other vendors in achieving mission success and is committed to providing quality products and services.
Strong Communication Skills: be able to expresses key ideas and obtain tangible feedback from cross-functional team members and stakeholders. Must possess strong creative, communication, and collaboration skills.
Critical Thinking and Problem Solving: identifies risks and problems, and be able to conduct qualitative and quantitative analysis to generate and evaluate alternatives and to make recommendations.
Desired qualifications:
ServiceNow Certified Application Developer Certification
ServiceNow Certified Implementation Specialist Certification
ITIL v3 Foundations Certification
Presentation And Requirements Elicitation Skills
Admin role qualifications:
Basic Qualifications
Bachelor s Degree with 5-10 years of relevant experience or Master s with 3-4 years of prior relevant experience in ITSM administration. Additional years of work experience in lieu of degree is acceptable.
At least 5 years of experience with ServiceNow Administration
Experience with ServiceNow upgrades.
Strong analytical, problem-solving and decision making capabilities.
Experience integrating ServiceNow with external systems
Experience using Workflow Editor to configure workflows.
ITIL Foundations Certification a plus.
Ability to be a self-starter, pay strict attention to detail, and multitask across multiple projects and clients in a fast-paced, team-based environment.
Experience or familiarity with Agile development and testing methodology.
ServiceNOW Developer / Admin (Pref Local to DC and Pref to have Active clearance )