Microsoft-office Hybrid Jobs in der Schweiz

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

As an Inside Sales Support Specialist – Outdoor Power Products, you will support the defined Sales organization and customers by coordinating customer activities, projects, and opportunities. You will build long term customer relationships and manage resolutions to specific customer needs and issues for our Midwest Power Product line.

Your responsibilities

• Establishes and maintains effective customer relationships by assessing customer needs, promotes our Midwest Power Product line, services, provide customer process support and aligns with the business to provide a solution
• Ensure a positive customer experience
• Works with customer and sales manager to define and create product and service quotes
• Helps identify customer training gaps and provides recommendations to customers and sales team
• Supports, implements, and tracks special customer programs within the Channel organization
• Takes ownership of specific customer needs to ensure efficient resolution of customer problems
• Accurately maintains data systems (Salesforce, Excel, customer systems, etc.) to include customer discussions, account updates, and other data as required
• Maintains knowledge of current product offering
• Follows process and practices in alignment with ABB’s core values
• Contributes to the overall success of the team and business by performing other duties as assigned in alignment with business strategies
  
  

Your background

• Bachelor's Degree preferred. HS Diploma required along with 3-8 years’ in the industry and customer support experience
• Excellent verbal and written communication skills
• Excellent organizational skills and the ability to multi-task, meet deadlines and work in a dynamic environment
• Problem analysis and resolution skills
• Highly proficient with Microsoft Office applications, specifically Word, Powerpoint and Excel
• Experience with CRM applications like Salesforce and Empower. SAP experience a plus
• Strong attention to detail
• Highly motivated and able to work under own initiative; self-starter and collaborate within multiple teams
• Some travel required 10-15% (customer visits & events)
• Candidates must already have a work authorization that would permit them to work for ABB in the US
  
  

More about us

ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually. myBenefitsABB.com