Contract Senior Supply Chain Specialist

Ultragenyx · Allschwil, Basel-Landschaft, Schweiz

Online seit 2023-03-24 13:00:00.0

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Why Join Us?

Be a hero for our rare disease patients

At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultraimpact – Make a difference for those who need it most

As Senior Specialist Supply Chain EMEA & APAC, you are responsible for the day-to-day activities related to shipping medicinal product to customers and the execution of contract manufacturing (labeling) orders. In addition, you will be supporting inventory reconciliation, month-end close and KPI reporting. To be successful in this role, you have gained experience with international distribution of life science product and with contract manufacturing. You demonstrate a high level of engagement and are very self-driven. Your way of working is very organized, and you keep focus to detail in a complex and changing international environment. You are very comfortable with business applications MS Office, SharePoint, SmartSheet and ERP systems (Oracle). You are at ease collaborating with internal and external partners based in Europe, in the U.S. and Asia Pacific. Being creative in finding solutions, applying curiosity and agility to stretch, broaden and deepen your skillset, moving outside of your comfort zone, excite you about this role. You are confident navigating new challenges, partnered with the humility for our mission.

Work Model:

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

  • Manage time sensitive shipments of medicinal products in close collaboration with internal and external partners in Europe, in the U.S. and Asia Pacific
  • Prepare export/import documentation and arrange for Import Permits as applicable
  • Provide excellent customer service and act as the key point of contact to customers
  • Maintain shipment database to record and track all shipments, and record keeping of shipment documentation, communications, and temperature results in line with GxP requirements and SOPs
  • Track shipment issues in our Quality Management System (damage, temperature excursions, non-compliance, etc.) and support resolution of recurring problems in collaboration with internal and external partners
  • Coordinate the on-time execution of 2ndary packaging orders with our external vendor(s) and our Quality Department
  • Execute transactions in ERP for shipments and 2ndary packaging
  • Perform inventory reporting and reconciliation, and assist Finance with financial close
  • Support KPI reports and analytics for regular cross-functional business reviews (analytics & graphs)
  • Key contact for SharePoint site administration
  • Audit invoices of service providers for distribution and packaging services
  • Support continuous improvement projects within the team

  • Bachelor’s Degree in Business or related field
  • +5 years relevant professional experience, strong preference within life sciences/biotech distribution and packaging
  • Good understanding of INCOTERMS, Global Trade Regulations and Customs procedures
  • Good understanding of cGxPs and life science industry procedures and regulations, experience working with Veeva Vault QMS is an asset
  • First experience in Project Management is an asset
  • Effective communication skills at different levels and with authority bodies: verbal, written, and presentation
  • Fluent in German and English, French is a strong plus
  • High attention to detail, the ability to multi-task and deal with ambiguity and a high level of complexity
  • Excellent learning agility and committed to contribute to a growing organization, as a team and as an individual
  • High level of proficiency with the Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook), SharePoint, and SmartSheet (additional asset)
  • Confidence working in a hybrid team environment, virtual, and across different cultures and time zones

During the COVID-19 pandemic, we are committed to the health and safety of our employees and prospective employees, which means at this time our interview processes may include virtual discussions, interviews, and onboarding. Please note that compliance with local regulations and safety protocols is a condition of employment at Ultragenyx. Elements of safety protocols may include, but are not limited to: work from home requirements, regular or symptom-based covid testing, providing valid evidence of vaccination, mask wearing, and physical distancing.

US based roles: Full vaccination against COVID-19 is a condition of employment at Ultragenyx. This requirement applies to almost all roles at Ultragenyx based in the U.S., with very limited exceptions. If you are unable to receive a COVID-19 vaccine due to a disability, serious medical condition, or because it would violate your sincerely held religious belief, you will have an opportunity to request a reasonable accommodation.

Roles based outside the US: If the role requires travel to the US or another country that requires evidence of covid vaccination for entry, candidates and employees will be required follow the local regulations and corporate policy regarding vaccination evidence submission.

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:
  • Generous vacation time and public holidays observed by the company
  • Volunteer days
  • Long term incentive and Employee stock purchase plans or equivalent offerings
  • Employee wellbeing benefits
  • Fitness reimbursement
  • Tuition sponsoring
  • Professional development plans
  • Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status. Reasonable accommodation will be provided for qualified individuals with disabilities and for qualified disabled veterans in job application procedures, as required by applicable law. If you have any difficulty using our online application system and need an accommodation due to a disability, you may contact Talent Acquisition by calling: (415) 483-8800 or by emailing us at For electronic email and mail inquiries, please include a description of your requested accommodation, your name and contact information.

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Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to:

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