Technical Support

Are you keen on joining a fast growing and multicultural company? Would you enjoy being part of an exciting team, working on an amazing product?

To reinforce my client’s support team, I am looking for a Customer Support in Würenlos, Switzerland.

Responsibilities

As a member of my client’s team, you’ll work on an ERP.

Your missions are:

• Analysis and implementation of technical resolutions

• Ticket management and L1 incident

• Planned outgoing calls to B2B customers (Manufacturers, Distributors, Car dealerships)

• Customer relations and follow-up

• Escalation to L2 if necessary.

Qualifications and technical skills

Preferred qualifications

BSc. or master’s degree in Computer Science or related technical field.

Requirements

You have 2 years of experience as a Customer Support, for Web application or ERP.

You have really good knowledges of #SQL.

You can speak fluently any 2 of these languages: #French/ #German/ #English/ #Italian.

You will be working in English, so you must be fluent!

You are autonomous, pro-active, and have good communications skills. You have strong analytical and problem solving skills and want to join a fast growing company!

Does this sound like the next career step that you have been waiting for? Contact me now!